Most hotels are overpaying on telecoms by 20-30%
It isn't just your bill,
It's the day-to-day
Your hotel runs on telecoms in ways most owners don’t see until they break. Reception phones, the PMS at check-in, card terminals at the bar, and kitchen tickets in the middle of service.
When any of those go wrong, the impact shows up somewhere – in the review you read when the guest has left, or the corporate enquiry that doesn’t return next year.
That’s why we offer a tech check. A few bits of information are all we need and we can give you a clear read of where your hotel stands today. With the results, you can decide what’s best for your hotel.
Waiting adds up
Most hospitality businesses only look at their telecoms when something goes wrong. By then, you’ve already lost guests, missed bookings, and paid over the odds.
Poor connectivity affects everything, check-in delays when your systems can’t connect, dropped calls to reception, smart-room features that stop working mid-stay, and events that feel unprofessional because the Wi-Fi buckles under pressure.
And it’s not just the guest experience, under-performing networks leave your payment systems and guest data exposed – creating real security risks.
- Lower guest satisfaction scores and worse online reviews
- Missed bookings and lost corporate events
- 48% of SMEs say poor internet has hit staff productivity
- Security vulnerabilities on guest and payment networks
- Paying 20-30% more than you should
How the tech check works
A no-obligation review of your current telecoms setup. We find out what you’re paying, what you’re getting, and whether we can do better — for the same cost or less.
Tell us about your hotel
An overview of your property and key requirements, then send us your most recent bill.
We review your setup
Most are done remotely. For larger or multi-building sites, we'll come to you - free.
We talk you through it
A short call, a clear written summary, and our honest view - whether you switch or not.
We understand
We’ve been connecting UK hospitality businesses since 2008. From 19-bedroom country house hotels in the Peak District, to 200-cover wedding venues, to hotels with golf, spa and 100 staff. The needs of a 24-hour hotel are different from a 9-to-5 office, and we know where the pressure points are.
- Hotel-grade Wi-Fi: Bedroom-to-garden coverage, not just the lobby
- Support that doesn't sleep: Hotels never close. Neither do our helpdesks
- PLC-backed, family-run feel: The agility of an SME, the security of Marston's PLC
Hotel guests' expectations
Source – Marston’s Technology in Hospitality Survey, 2022
Save money and improve the guest experience
No obligation, no sales pitch – just an honest review of what you’re paying versus what you should be.
- ✓Remote review in minutes - or free site visit
- ✓Honest report on what you're paying vs. what you should be
- ✓No obligation to switch - ever
- ✓Hospitality-specialist team since 2008
Frequently asked questions
Everything you might be wondering before you book – answered honestly.
Yes – completely. No hidden charges, no obligation to switch. We do it because we’re confident that once you see what’s possible, you’ll want to work with us.
Not a problem. We’ll review your current setup, identify what can be improved, and be ready to act the moment you’re out of contract – or sooner if there’s an exit clause.
A remote review takes minutes. If you’d prefer a site visit for a more detailed assessment, we’ll come to you at no charge – at a time that suits your operation.
Only if you want to. We’ll give you a clear picture of where you stand. If we can beat your current deal or improve your service, we’ll show you exactly how. The decision is entirely yours.
We work with hotels across the UK. Get in touch and we’ll confirm we can serve your location.
Still paying too much? Let's find out together.
Two minutes to fill in. Potentially hundreds saved every month. No obligation.